This website [and the ifit module] sucks. I've called into support countless times since Jan of this year.I bought two machines and two ifit modules.

Find helpful customer reviews and review ratings for iFit Wifi Module w/ 1. Yes, when my treadmill lost power (I unplugged it) I had to re-connect to the wifi, again in under 5 minutes. I read the reviews before purchasing and still decided to purchase this product knowing other users had problems. Let Us Help You. I have a treadmill with an iFit module that tracks my workouts. I have had this program for over a year and recently cannot connect wirelessly to my internet.

The modules are basically a waste of time and money. I would have saved a BOAT LOAD of money on the purcahse of the machines had I not gone with the IFIT compatible ones. And I wouldn't have had to had I known how mindless and lazy the Procom/Ifit programmers, web site developers, software engineers, and customer service reps were and are.

I've made multiple suggestions for easy improvements that would amount to nothing more than changing a few characters in one or two lines of code and in 5 months, IFIT employees, programmers, software engineers have done NOTHING! To correct the many problems with the website. Most of the time, they don't even understand the issue or the nature of the problem. They do NOT possess even rudimentary trouble resolution skills, and they fail miserably in the use of basic [ high school level] reason. Logic and critical thinking skills. For example, I asked them to enable the ability to 'EDIT' the workouts; most particularly, the workout name so that I could easily differentiate the productive workouts from the bad ones. But, they couldn't even accomplish that simple correction in 5 freaking months.

Also, I've done numerous workouts from the IFIT published, public 'Library' of workouts and those workouts rarely even show up in my workout history. Additionally, I've created many map based 'challenges,' sent invitations to IFIT friends and those created challenges don't 'post' correctly and/or 'AT ALL' to any of th 'CHALLENGE' pages available. All the programmers and software engineers should be fired and an, at least, semi-professional support team should be hired. Simply stated THERE IS NO SUPPORT. I typically wouldn't comment to a rant like this but feel compelled to do so here, Have you had contact with the programmers, software engineers, website developers, etc? A customer service rep is not going to understand programming code. Website developers, software engineers, etc don't just do things based on one persons request - they're probably not even aware of the request.

All re-programming costs a company and no matter how simple a task may seem, the programmers, developers & customer service reps are not the ones that make the decisions. I feel you are being very unfair.

I understand the frustration and am sorry for the difficulties you've had but I think your dissatification isn't being directed to the responsible parties. Several people have suggested that we would be able to edit workouts. He is not the only person to suggest that. There are two types of people on this site.

People who have issues with almost everything ( because they are the unlucky ones- not that they are complainers) and people who have no issues. I dont think his request was unreasonable. If he paid to use this site, he wants to use it and not deal with all the issues. SO i dont see why people jump on someone who isnt satisfied with the ifit program. If you bought 2 machines and 2 moduals, i bet you would be mad if it didnt work right.

I know during all my frustrations ( which are not all fixed but pointless to post my complaints ) i was very mad that i spent so much money on a machine that advertised things i was not really getting with ifit. Until you have multiple issues i dont think you can really appreciate someones frustrations. 2 moduals, 2 treadmills. And a ifit membership has to be a TON of money. I feel bad for him. And i do understand completely what he is going thru.

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I always thought that until people are in a situation that makes their machines useless, they do not understand peoples frustrations. I still also think that most people do not realize that the workouts and anything you buy here --- marathon training programs-- do not actually go to your machine. So if you chose to not keep a ifit membership, or if you cant connect due to internet issues, nothing you purchased can be used. That never sat well with me. SO i feel bad for people with issues. 2 machines and 2 moduals plus membership is a TON of money and i dont think people should give this guy a hard time. Who wouldnt be upset after that bill??? Alezhka perakaz pa belaruskaj move.